Our support is limited to problems for dial-in and Info-Ed email ONLY. These sorts of problems are like:
·
If your
modem is dialing in, but will not connect to our service.
·
You
can’t receive or send email through Info-Ed’s email server.
We
do not provide support for computer problems, software problems, printer problems, other web
page problems, etc… Contact your computer technician, manufacturer, or the
website administrator for problems such as these. Problems such as these are:
Any
computer, printer, or software problem not related to the internet.
Instant
Messengers such as AOL, MSN, Yahoo, etc… These work with our service, but
we can’t support them if you have problems with it. You will need to
contact them by email. You can get the email addresses for support by
looking at the homepage for the product.
Any online email such as Hotmail, Yahoo, etc… Our service works with these, but we can’t support them if you have problems with it. You will need to contact them by email. You can get the email addresses for support by looking at the homepage for the product.
Online games (for example: Unreal Tournament), webpage games (for example: lollipop.com), etc… These work with our service, but we can’t support them if you have problems with it. You will need to contact them by email. You can get the email addresses for support by looking at the homepage for the product.
Please
follow the link below on what are some common problems that you can check on before
calling us on these issues. Check this Support webpage often for fixes for some
common problems. It is continually updated. You may want to print it out in case
you can’t connect to the internet at the time you need it.
Click here to continue to our technical support main page.